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FAQ

How to

Is the app Free to use

YES both iOS and Android apps are free to use, you can upgrade your packages on the apps settings page.

How many Images / Videos can I upload?

You can upload 15 images and 5 x 30 second videos. We recommend portrait images and videos are cropped at the first 30 seconds.

How to setup my Smart Gift

We have put together some videos showing you how to do this.
Keychain Video
Teddy Bear Video

Shopping Information

Do You Charge For Shipping

UK shipping is currently free, and shipping to the US is calculated at checkout.

Do You Ship Internationally?

Yes, we currently ship to the US. Shipping rates will be calculated on checkout.

How Long Will It Take To Get My Package?

We generally ship within 2 days of receiving your order, with delivery in 4-6 days. UK Delivery: 2-4 Days US Delivery: up to 10 days Please be advised due to Covid restrictions, delivery may be longer.